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What does a physiotherapist's website in Spain have to comply with?

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The same as any website, plus what a regulated health profession adds: a legal notice with your professional association and registration number, the clinic's details if it is a registered health centre, online bookings that collect no more health data than needed, and advertising that promises no cures and uses no patient testimonials as a lure.

The legal notice

Physiotherapy is a regulated health profession in Spain (Ley 44/2003). So the LSSI, the Spanish e-commerce law, asks for your name, tax number, address and email, and also the professional association you belong to, your registration number, your qualification, the country where you obtained it and the professional rules that apply to you, with a link to them.

If your practice is a health centre

A physiotherapy practice is a care unit (U.59 in Real Decreto 1277/2003) and needs health authorisation from your region. Many regions require advertising, the website included, to show the centre's registration number. Your professional association will tell you how it works in yours.

Online bookings

  • To book an appointment, a name, a phone number or email and the day are enough. The reason ("my knee hurts") is already health data, and the GDPR protects it more than other data.
  • If you use a booking platform, it is the platform that stores that data: choose one that signs a data processing agreement with you and name it in the privacy policy.
  • Show the cancellation policy before the booking button, not in the confirmation: it avoids arguments later.

What the advertising cannot say

  • The rule on advertising with a health purpose (Real Decreto 1907/1996) forbids promising certain relief or a cure: "goodbye back pain in three sessions" is exactly that.
  • Nor does it allow patient testimonials as a lure, or claiming effects for a technique that scientific evidence does not back.
  • Tracking tools and advertising pixels: besides forcing a cookie banner on you, they tell third parties who is looking for treatment.

What I do

The websites I build for practices come with the legal notice and privacy policy, a contact form that does not store messages and no tracking cookies. If you already use a booking platform, I link it without the site storing anything. From €890 + VAT, at a fixed price agreed before starting.

Websites for psychologists and therapists →

This is a practical explanation, not legal advice. When in doubt, your professional association has the final word.

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